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WSI Trash & Recycling Valet
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Explore WSI.

Family-owned since 2010.888.974.3387
Why use our services? Request a proposal

About WSI.
Family-owned.

Family-owned and women-majority owned. Based in Cottonwood Heights, Utah, with a team working directly with your community.

Meet the people behind the work
Community care
A townhome community below the Wasatch mountains: rows of townhomes along a curving lane, a clubhouse with a pool, community garden beds and a tidy walled collection area, with black trash and white recycling bins at front doors and a WSI porter pushing a tilt truck.
Family-owned and operated.Cottonwood Heights, Utah

Six layers
of coverage.

Six deep, every service night. If your porter can’t make it, the next person in line covers the route that night.

0missed service nights
since July 1, 2024

Six layers of coverageEvery service night
A member of WSI leadership
A regional manager with a tablet
A district manager holding a phone
A field resource supervisor with a clipboard
A field service technician with a flashlight
A WSI valet porter holding a tied trash bag

  1. Valet porters assigned to your property

    Your dedicated porter serves your community night after night and knows its layout and routines.

    Every service night

  2. Field service technicians, floaters & subs

    Trained WSI associates who step in when a porter is out, so the route still runs that night.

  3. Field resource supervisors

    Supervisors who support routes across a group of communities and can cover service themselves.

  4. District managers

    Managers responsible for service across a district, ready to staff or cover a route.

  5. Regional manager

    Oversees service across the region and makes sure every route in it is covered.

  6. Other staff, leadership, management & ownership

    The rest of the WSI team, up to ownership, stands behind every service night.

2010

Utah’s first
trash & recycling valet.

We introduced trash and recycling valet to Utah in 2010. Today, our service includes doorstep collection, pet waste station servicing, common-area collection, and reporting through the WSI client portal.

Our mission

The highest quality service.
The best possible value.
People at the heart of it all.

We listen to your community, offer expert guidance, and follow through with responsive, personal care.

  1. Train our associates.Four days of training before a first shift, with quality built in from day one.
  2. Check service quality.Every community is audited at least quarterly, with more audits on request.
  3. Address concerns with your team.Findings go back to your community team and into the next round of training.

Our core values.

Five commitments, and the everyday practices that show them.

We Exceed Expectations

We hold our work to a standard you can check, night after night.

Our quality audits
  • Zero missed service nightsSince July 1, 2024.
  • Audited at least quarterlyEvery community, with more audits on request.
  • Six layers of coverageBackup staff for absences and emergencies.

We Value & Respect Everyone

Residents, community teams and our associates are all treated with dignity and care.

Our approach to staffing
ResidentsCommunity teamsAssociates
  • ResidentsPickup instructions in seven languages, and courtesy notices that explain what to fix.
  • Community teamsA dedicated porter who learns your community, and a portal record of every notice.
  • AssociatesWSI associates, never subcontractors, with premium pay and incentives.

We Serve with Integrity

Fair prices that stay fair, and records you can check.

How our contracts work
4–5%Our cap on annual increases, unless otherwise agreed.
Industry standard
6–15%
WSI
4–5%
  • Leadership at the tableContract negotiations and requests are handled directly by leadership and acted on right away.
  • A no-penalty out for causeEvery contract includes a 30-day for-cause out with no penalty.
  • Records you can checkNightly notices and Photo Watch images in your client portal.

We are Environmentally Responsible

Recycling should reach the recycling stream, not the landfill.

Contamination prevention
In the white binPaper and paperboard, rinsed cans, rinsed plastic containers
Kept outPlastic bags, foam, food and liquids go with trash
  • 7.6 million lbsDirectly kept from local landfills.
  • Sorted by handUnaccepted items are removed before the container, and gravity locks protect it after.
  • Guided by local rulesWe work with recycling boards and sustainability departments.

Together We Make a Difference

A clean community takes residents, porters, your team and your hauler each doing their part, every service night.

How a service night works
  1. 6–7 p.m.ResidentsSet tied bags out in the bin.
  2. 7–10 p.m.PortersCollect from every door.
  3. Nightly recordYour teamSees each night’s notices and photos.
  4. As neededYour haulerAdjusts capacity with us when overflow repeats.
  • Resident guidanceText reminders, instructions in seven languages and courtesy notices help residents get it right.
  • Hauler coordinationWe review recurring overflow, pickup frequency and available capacity with your hauler.
  • More from one partnerValet communities get discounts of up to 50% on bulk item removal, trash outs, chute room and dumpster area cleaning.

How we handle recycling.

See how doorstep collection, sorting, and secured containers reduce recycling contamination.

Our recycling program

Where
we work.

Communities across Utah, Idaho, Nevada and New Mexico, served from our office in Cottonwood Heights, Utah.

Map of the four states WSI serves: Utah, Idaho, Nevada and New Mexico.Office · Cottonwood Heights, UtahNew Mexico team · Albuquerque

Get to know your next service partner.

Tell us what matters most to your community.

Request a proposal