Let Us Answer Those Questions

Together we make a difference.

What Service would you like to know more about?

▒ FULL SERVICE DOORSTEP TRASH & RECYCLING

Our service allows for more waste removal than traditional residential trash can services.

Full Service Doorstep Trash & Recycling is provided 5 nights a week. 

If your can was missed, double check your provided schedule and make sure you are putting your bin outside. If you have reviewed your education materials and have followed all procedures, don’t hesitate to give us a call at 888-974-3387!

Please remember to tie off all bags. Refusing to tie-off your bags greatly increases the time for our service providers and ends up affecting everyone as this helps to complete the service effectively, efficiently and quickly.

Absolutely NO bags on landings, hallways or floors unless you are provided with a mat or is approved by your apartment management. Stains are a big deal and can end up costing you in large fines., Leakage onto the floor is the number one issue with smells showing up in your hallways.

Service is limited to two bags per pickup. We provide the service 5 times per week. This equates to 10 bags of trash, which is far more than what most residential trash toters can carry. If you have an excessive amount of trash and require immediate removal, please deposit these in trash chutes, in the onsite trash dumpster or request an apartment cleanout (includes separate fees).

Please use kitchen-sized bags for trash and limit the weight to each bag to a maximum of 25 pounds. Bags weighing more than this may be left behind. We do this to prevent injuries and leakage.4

Only use the provided clear recycle liners for recycling and do not put trash in these liners! These liners are made for recycling only and will break apart if filled with trash. Liners that are not clear will always be thrown away, so please don’t use traditional trash bags for your recycling. We do this to prevent injuries, contact with hazardous waste materials and to lower contamination.

Double bag all kitty litter and other materials that leak. Kitty litter is notorious for leaking from bags and spilling all over landings, floors and in our toters. Double bagging these materials will keep these materials from fouling up your community.

Glass is, in most regions, not recyclable. Diapers, paper milk cartons and many other materials are not recyclable. Feel free to contact us about what may or may not be recyclable.

▒ DOORSTEP RECYCLING

Our recycling programs offer the cleanest recycling stream in the industry.

Doorstep Recycling is provided 3 nights a week. 

If your can was missed, double check your provided schedule and make sure you are putting your bin outside. If you have reviewed your education materials and have followed all procedures, don’t hesitate to give us a call at 888-974-3387!

Please remember to tie off all bags. Refusing to tie-off your bags greatly increases the time for our service providers and ends up affecting everyone as this helps to complete the service effectively, efficiently and quickly.

Absolutely NO bags on landings, hallways or floors unless you are provided with a mat or is approved by your apartment management. Stains are a big deal and can end up costing you in large fines., Leakage onto the floor is the number one issue with smells showing up in your hallways.

Service is limited to two bags per pickup. We provide the service 5 times per week. This equates to 6 bags of recycling.

Only use the provided clear recycle liners for recycling and do not put trash in these liners! These liners are made for recycling only and will break apart if filled with trash. Liners that are not clear will always be thrown away, so please don’t use traditional trash bags for your recycling. We do this to prevent injuries, contact with hazardous waste materials and to lower contamination.

Glass is, in most regions, not recyclable. Diapers, paper milk cartons and many other materials are not recyclable. Feel free to contact us about what may or may not be recyclable.

▒ BULK & DONATABLE ITEMS

Bulk and donatable items service is optional and is only available in specific cities and areas. Please contact your property manager for more information regarding bulk and donatable items services for your property.

If your property currently offers bulk and donatable item removal please follow these guidelines:

Determine if the item is donatable. Donation centers will not accept damage items. Visibly inspect your bulk item. If you see any damage, please designate the bulk item as trash. Note that mattresses are not donatable and should always be listed for recycling or disposal.

Schedule the removal with your property manager. Please set up a removal time through your management to avoid any problems and a swift removal. Your manager will inform you of designated location for bulk items and, if the items are donatable, set up a time for a donatable item pickup.

Break down bulk or large cardboard for bulk recycling areas. Breaking down cardboard saves our technicians hours of time and helps reduce service costs. In addition, please keep normal sized recyclables and trash bags out of the bulk item area. These items will be picked up during trash and recycling valet service times.

▒ OTHER SERVICES

For all other services, including apartments cleanouts, pet waste stations and commercial recycling, please contact your property management or send us an email. These services are tailored to the needs of your property and differ by region, city and property.